What makes a successful business - part two (of three)

Continuing yesterday's post the next five characteristics of successful businesses were:

• A large number of customers.
• Used formal written long-range (more than one year) plans.
• Used time management techniques.
• Regularly reviewed the suitability or otherwise of their location.
• Continuously updated their product knowledge and the technologies associated with their major products and services.

My thanks to my friend Ric Payne for bringing this survey to my attention many years ago at Boot Camp.